Customer Service Policy

Customer Service Policy – Reigning Champ Authorized Reseller

At Reigning Champ CA, we are committed to delivering outstanding customer service. This policy defines the standards you can expect when shopping with us.

Our Service Commitments

Response Time: All inquiries are answered within 24 business hours.
Order Accuracy: Every order is inspected before shipment to ensure correct items and sizes.
Authenticity Promise: As an authorized reseller, all products are 100% authentic Reigning Champ merchandise.
Pricing Transparency: All prices are listed in USD. No hidden fees—free shipping is included on every order.

Communication Channels

Email Support: support@reigningchampca.it.com (primary)
Press: press@reigningchampca.it.com
Wholesale: wholesale@reigningchampca.it.com

Order Support

Order modifications or cancellations must be requested within 1 hour of placement.
Tracking updates are sent automatically via email.

Satisfaction Guarantee

If you are not fully satisfied with your purchase, our 60-day return policy with free returns ensures a risk-free shopping experience. Refunds are processed within 5–10 business days of return receipt.

Escalation

If your concern is not resolved to your satisfaction, please reply to any support email with "ESCALATION" in the subject line. A senior representative will review your case within 12 business hours.

Contact

Visit reigningchampca.it.com or email support@reigningchampca.it.com for assistance.